Terms of service

  • By visiting or buying from the website, you agree to the Terms of Service, which include other linked policies.
  • These terms apply to all users: browsers, buyers, sellers, and content contributors.
  • If you don’t agree, you may not use the website or its services.
  • Any new features added will also follow these Terms.
  • The company may update the Terms at any time, and it’s your responsibility to check for updates.
  • Continuing to use the site after updates means you accept the changes.
  • The online store is hosted by Shopify, which powers the platform.

SECTION 1 - ONLINE STORE TERMS: By agreeing to the Terms of Service, you confirm that you are at least the legal age in your region or have given consent for your minor dependents to use the site. You agree not to use the website or its products for illegal or unauthorized purposes, including violating any laws such as copyright regulations. You must not transmit any viruses, worms, or harmful code. Any violation of these terms will result in immediate termination of your access to the services.

SECTION 2 - GENERAL CONDITIONS: We may refuse service to anyone at any time for any reason. You acknowledge that your content (excluding credit card information) may be transferred unencrypted across networks and adjusted to meet technical requirements; however, credit card data is always encrypted during transmission. You agree not to reproduce, sell, or exploit any part of the Service or access to it without our written permission. Headings in this agreement are for convenience only and do not affect the interpretation of the Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION: We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The content is for general informational purposes only and should not be the sole basis for decisions without consulting more reliable sources. Any reliance on the site’s content is at your own risk. Some information may be historical and not current, provided for reference only. We may change the site’s content at any time but are not obligated to update it, and it is your responsibility to check for changes.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES: Product prices may change without notice, and we reserve the right to modify or discontinue the Service or any part of it at any time without prior notice. We are not liable to you or any third party for any changes in pricing, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable): Some products or services may be available only online and in limited quantities, with returns or exchanges subject to our Refund Policy. We strive to display product colors and images accurately, but we can’t guarantee your screen will reflect them correctly. We reserve the right to limit sales by person, region, or quantity, and may change product descriptions or prices at any time without notice. We may discontinue products at any time, and any offers are void where prohibited. We do not guarantee that products, services, or information will meet your expectations or that any errors will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION: We reserve the right to refuse any order and may limit or cancel quantities per person, household, or order, including those using the same account, payment method, or billing/shipping address. If we change or cancel an order, we may notify you using the contact details provided. We also reserve the right to block orders we believe are made by resellers or distributors. You agree to provide accurate, current purchase and account information and to update it promptly so we can process your orders and contact you if needed.

SECTION 7 - OPTIONAL TOOLS: We may offer access to third-party tools that we do not control or monitor. These tools are provided “as is” and “as available,” without warranties or endorsements, and we are not responsible for any issues arising from their use. If you choose to use these optional tools, you do so at your own risk and should review the third-party providers’ terms. Any future new services or features added to the website will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS: Some content, products, and services offered through our site may include third-party materials or links to third-party websites. We are not responsible for reviewing or guaranteeing the accuracy of third-party content and disclaim all liability for any materials, products, or services from those third parties. Any transactions you make with third-party websites are at your own risk, and you should review their policies carefully before proceeding. Any complaints or issues related to third-party products should be addressed directly to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS: If you send us any comments, ideas, or materials—whether requested or not—you agree we can freely use, edit, publish, and distribute them without obligation to keep them confidential, pay you, or respond. You promise your submissions won’t violate others’ rights, contain unlawful or harmful content, or mislead about their origin. You are fully responsible for what you send, and we aren’t liable for any comments posted by you or others. We may remove content we find objectionable at our discretion.

SECTION 10 - PERSONAL INFORMATION: When you submit personal information through the store, it is handled according to our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS: Sometimes, our site or service may contain errors, inaccuracies, or omissions related to product details, pricing, promotions, shipping, or availability. We reserve the right to correct these issues, update information, or cancel orders if needed, even after you’ve placed an order, without prior notice. We are not obligated to update or clarify any information unless required by law, and any displayed update dates do not guarantee all information has been changed or refreshed.

SECTION 12 - PROHIBITED USES: You are not allowed to use the site or its content for any illegal or harmful purposes, including violating laws, infringing on intellectual property, spreading false information, uploading malicious code, harassing others, collecting personal data without consent, or interfering with site security. Any misuse may result in termination of your access to the service.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY: We do not guarantee that the Service will be uninterrupted, secure, or error-free, nor that any results will be accurate or reliable. You agree to use the Service at your own risk, understanding it is provided “as is” and “as available,” without warranties of any kind unless explicitly stated. We may remove or cancel the Service at any time without notice. We are not liable for any damages—direct or indirect, including lost profits or data—arising from your use of the Service or its products, except where prohibited by law.

SECTION 14 - INDEMNIFICATION: You agree to protect, defend, and hold harmless igotwant and its affiliates, staff, and partners from any claims, damages, or legal fees that arise from your violation of these Terms of Service, related documents, laws, or third-party

SECTION 15 - SEVERABILITY: If any part of these Terms of Service is found to be unlawful, void, or unenforceable, it will still be enforced as much as the law allows, and the rest of the Terms will remain fully valid and effective.

SECTION 16 - TERMINATION: These Terms of Service remain in effect until you or we choose to terminate them. You can end the agreement at any time by notifying us or stopping use of the site. We may also terminate it at any time without notice if we believe you’ve violated any terms. Any obligations or liabilities that arose before termination will still apply even after the agreement ends.

SECTION 17 - ENTIRE AGREEMENT: If we choose not to enforce any part of these Terms, it doesn’t mean we waive that right in the future. These Terms, along with any posted policies or rules, make up the entire agreement between you and us, overriding any previous agreements or communications. Any unclear language in these Terms will not be interpreted against the party that wrote them.

SECTION 18 - GOVERNING LAW: These Terms of Service, along with any separate agreements for Services we provide, are governed by and interpreted according to the laws of Spain.

SECTION 19 - CHANGES TO TERMS OF SERVICE: You can always review the latest version of the Terms of Service on this page. We may update or change them at any time by posting updates on our website, and it’s your responsibility to check for changes. By continuing to use our site or services after changes are posted, you agree to the updated Terms.

SECTION 20 - CONTACT INFORMATION: If you have any questions about the Terms of Service, please contact us at info@neyrahcosmetics.com